OpenAI wants to teach ChatGPT to the people small-business owners already go to for advice.
On September 30 it announced a partnership with America’s SBDC, the national network of small business development centers. The plan, as OpenAI describes it: train around 150 SBDC advisors, hold hands-on workshops with at least one at each participating network, and reach at least 1,000 small businesses in person, plus more through one-on-one advising. The workshops follow OpenAI Academy’s three-hour format, where owners try ChatGPT on real tasks and leave with a plan.
A report came with it. OpenAI says in that report that about 4 million employees of companies with fewer than 500 people used its products in one week in September. One example it gives: Ted and Tami Taylor, who run three restaurants in New Mexico, used ChatGPT Work to compare competitors’ menu prices before changing their own, and avoided increases that would have priced some items out of reach. Those are OpenAI’s figures and stories, and we haven’t checked them.